Frequently Asked Questions
Fleet Owners, individual and institutional customers seeking truck services and/or Fleet service Agents,
No, customers can view and search without sign in/ account. However, a user is required to have registered account while posting the service offering as fleet owner or agent. This is due to the reason that Truck transport support team verify and validate the authenticity of the service provider.
www.trucktransport.in is an aggregator and provides an online platform dedicated to transportation industry. Users can search truck availability, tariff, and service provider rating and book the service.
Customer who need truck transport services generally have to call multiple vendors or truck companies to find out the best rate, availability and service provided by specific service provider. Trucktranport.in brings users and truck service provider in a single platform to bring transparency and convenience. Users can search various service providers offering their service on specific route, tariff, extent of service and rating and feedback about the service. Trucktransport.in does appropriate due diligence on service provider before on-boarding to trucktransport.in. Fleet owners/service provider also gets an opportunity to increase the utilization of their truck especially during back haul and dead miles.
Most of the information related to the postings by customers has a fixed validity depending upon the services offered. Once this validity is over, the information automatically gets deleted. Though we try our best to provide updated information, we do not guarantee that whether the customer/service provider is providing current information or the old information in the posting. Users have to make necessary due diligence and verify these details.
Users can register online by visiting www.trucktransport.in. The process of registering is simple and in case user needs any support or help while creating an account, our customer care will be happy to help you. For service providers, our team verify and validate the details before the sign up process is completed.
Users can see the postings and navigate the public section without any service charges. However, there is a nominal service fee for doing transaction thru trucktransport.in. For more details, pls visit our ‘applicable charges’ section.
All the communications related to your account and transactions shall be done to registered email addresses and/or mobile numbers. Booking confirmation will be sent to registered email addresses. Sometimes, we ask you to verify the transactions through email or mobile communications. Hence both these modes are critical.
Please click on sign up tab available, enter your user name and password.
There are no cancellation charges other than service charges deduction if the service is cancelled 3 days before goods pick up date. If the cancellation is made with in three days before goods pick up date, cancellation charges will be applicable. For more details, please see Terms and Conditions and Cancellation policy.Kindly note that trucktransport.in will charge service fees and applicable taxes for any cancellation made
Trucktransport.in collects only the booking amount and applicable taxes from the user and balance amount is paid directly to the service provider. There are multiple options that are available. Users can pay online through Credit Card, Debit Card, Net banking Facility, Cash Card, Mobile payments, etc. Apart from this, Users can also pay through Cheque, Demand Draft, and Bank Transfer.
We are available from 10.00 am to 5.00 pm on Monday to Saturday excluding Public Holidays. We may be available beyond this duration. However, our response is not assured. Notwithstanding this, we shall try our best to make us available to help you.
Currently, we do not provide advertising option only for banners. We may add more features to the website in the coming days. Hence, please contact us at Customer care or write to us at firstname.lastname@example.org
Users can highlight their products and services or brand through multiple options provided at trucktransport.in. We continuously add more and more features to the website. Hence, please contact us at Customer care